H2O CONCEPTS LLC, DUBAI, UAE

IT Manager // Dec 2018 – Sep 2023

  • Directly reporting to the Managing Director and responsible for managing the IT related needs at all office locations.
  • Lead the design, implementation, and maintenance of Infor LN ERP 10.7 and Implex HRMS using agile methodology.                                                                                                   
  • Worked with stakeholders, management, end user and implementation partners to manage and prioritize project requirements.
  • Maintain and monitor the company IT infrastructure including servers, workstations, printers, storage devices and company network.
  • Manage the company’s Microsoft tenant ID and O365 licenses.
  • Integration of Implex HRMS with the Infor LN 10.7 and enabling of SSO based on AD.
  • Good hands-on experience with LN Sales, Project, Procurement and Warehousing modules.
  • Gathered requirements from multiple stake holders by conducting JAD sessions, meetings, and interviews.
  • Involved in the initiation, planning, execution, monitoring & control and closure of the projects.
  • Escalate and resolve any ongoing issues or features that are missing in the implementation in coordination with the implementation partner.
  • Prepare project milestones report, WBS structure and technical documentation.
  • Perform gap analysis and recommend system improvements.

Project Implementation Engineer // Dec 2017 – Dec 2018

• eMAS 2000 ERP implementation for production, real estate and trading based companies. Arabian German and GCMO (group of 8 Gragash companies) are the major projects implemented.

• VAT requirement gathering and Implementation in various companies as per UAE vat rules.

• Customization and implementation of various modules like GL, AR, AP,

Payroll, Assets, Inventory, Sales and Purchase as per client requirements.

• Configuration of client server, installation of ERP application, configuration

of databases and back up’s.

• Documentation of the completed modules and sign off.

BMS SOLUTIONS LLC, DUBAI, UAE

Project Implementation Engineer // Jan 2016 – Nov 2017

• Front ended the ERP implementation in various schools like St. Mary’s School Fujairah, Star International School Dubai, IIS Bahrain, Deira Private School Dubai, India International School Abu Dhabi.

• Configuration, customization and documentation of the various ERP modules as per school needs and giving training for different group of people like admin staff, teachers, students and parents to use the system.

• Back up and restoring of client data as in when needed.

• Good hands on experience in creating user interfaces using Html, Css, JavaScript and Photoshop.